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Regular ground shipping is free on all orders over $100.00.

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Our quality of products is so high that our return rate is nearly 0. Of course, if you do not like anything you receive from Zodia Gifts, you may return it for a full refund. Contact our Customer Satisfaction Team for any assistance you may need.

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Yes, of course, you may return merchandise ordered from Zodiac Gifts for a full refund of the item price providing: 1. The gift is returned in an undamaged orginal box. 2. You call first for a return authorization. 3. You pay for the return shipping.

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All items are shipped from our warehouse in Port Washington, NY.

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Orders are usually shipped within one business day. Delivery times vary according to distance (for ground shipping) or according to special service requested (next day or 2nd day)

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http://www.zodiacgifts.com/faq.jhtm?question=Ship+times+-+How+long+will+it+take+for+me+to+get+my+order.
You may elect to ship US Postal Service, UPS Ground, UPS 2nd Day or UPS Next Day. Pricing varies according to your choice of shipping methods. FREE shipping on orders over $100.00 when shipped regular ground.

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http://www.zodiacgifts.com/faq.jhtm?question=Shipping+Options+-+What+are+they+and+when+do+I+get+FREE+SHIPPING%3F

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